本文最后更新于 2025-08-04，文章内容可能已经过时。

事情的起因是我换了新手机，然后登录时二次验证发现收不了验证码，看了好多帖子，结果发现去年开始其实大陆手机号就收不了验证码了。我想着我另外一个安卓手机还处于已登录状态，于是就想在设置里取消二次验证，结果好家伙，我自己在登录状态下取消也要接验证码，还是接不了，真是万恶。然后我在 Twitch的官网找文档也发了工单给客服第一次说的是我无法收到验证码请求客服的帮助客服是这样回复的

Hello shimmerls,

I understand that you are not receiving verification code.

We have performed some checks and changes for you, and the SMS reception issues should be resolved now.

Although it should be resolved now, it can sometimes take up to 48 hours to process. If after this time period you're still experiencing issues, please check back in with us!

Thank you,

Twitch Suppor

过了两天之后还是不行，我昨天晚上又开了一个工单这一次直接要求取消掉二次验证，结果根本就没人理，都是机器回复。

Hi shimmerls,

I understand that you would like to change your 2FA phone number.

If you do not have access to your Twitch account please fill out this phone change form from our 2FA provider, Authy.

When filling out the form, make sure you select the country code on the left and enter your number (without the country code) on the right. Do not include spaces in your phone number. 

If you've forgotten your old phone number or lost access to the email address that was registered to your account when you enabled 2FA, please contact Authy Support using this link.

You may need to provide your Authy ID to verify your account. Your Authy ID is: *********

Once the form is completed, you'll get a confirmation email to the email that was on file when 2FA was originally enabled. This may not be the email currently associated with your Twitch account if you have used 2FA in the past. Verifying this email will confirm the change, otherwise no change will be made. The entire process may take several days, and you will also need a replacement number to fully complete the above transfer request.

We recommend that you install the Authy mobile app from https://authy.com/download/ as it doesn't need cellular reception to generate your unique authentication code. Using an authenticator app is especially useful if you need to access your Twitch account whilst you are on holiday abroad or attending a large event, such as a convention, where reception can be unreliable. We also recommend having backups enabled for your authenticator, as this allows you to easily regain access to your account in case you lose your primary authentication device. You can find instructions on our help article Setting up Two-Factor Authentication (2FA).

Best wishes,
Twitch Support

This message was sent to **@****.*** in reference to Case #*********

 6/30/2025 11:39 AM

然后又尝试用Authy验证器，结果发现Authy也用不了大陆手机号，真特么尴尬，直接无解。
于是我回去看twitch给我发的邮件发现可以换绑手机号那么刚好我有一个在挪威留学的朋友，我直接让他给我搞了一个手机号。关键就算有挪威的手机号也不能直接用。因为请Authy官方以人工方式把原来的手机号换成新手机号，因为和关闭二次验证一样，换号也需要原来号码接码，我真的是日了，

于是我就用上面的换号链接填写信息。最后提示我需要2到4个工作日才能换号成功，我心里想还要再等两天那可不行。

我直接到twitch的帮助页面申请换绑手机号，换绑好了之后我去登录Authy然后又有一个坑，用安卓手机的Authy，一进去就说我什么Token不对直接给我退回桌面，这他妈的我手机号都没输，程序就直接报错。然后我又用iPhone试，结果iPhone也不行，说手机不满足最低的安全标准，我是真服了。

折腾了那么久就这结果，于是我到处趴文，Reddit什么的各种论坛全看了还是找不到原因。最后没法又看了下官方文档发现国内的安卓手机系统都经过厂商的魔改，可能没有被识别成安卓，所以就用不了。至于iPhone 你们能想的到原因是因为我没有使用英文做为系统语言，因为最低安全标准的语言是英文。这种问题我在国外论坛查自然是找不到结果，最后系统换成英文后，Authy终于正常使用，我登录了进去之后第一件事是直接把二次验证取消了。

希望可以给其他朋友一个思路。